William Hill

Welcome Bonuses

Virtually all online casinos offer new customers a welcome bonus as an incentive for signing up. William Hill Casino offers a choice of two different bonuses. The regular bonus consists of a 100% match of the first deposit up to 150 GBP (up to 200 GBP if using the downloaded casino), with a minimum deposit of 35 GBP. The high roller bonus consists of a 30% match of the first deposit up to 300 GBP, with a minimum deposit of 1,000 GBP. There is also a second deposit 75% match bonus up to 100 GBP, with a minimum deposit of 35 GBP.

The required playthrough for withdrawal for the first deposit bonus is 20x the bonus plus deposit. For the second deposit bonus, it is 15x the bonus plus deposit. In each instance, the bonus itself cannot be withdrawn.

In addition, only slots, arcade games, and scratch cards count 100% toward meeting the wagering requirements. Since other games count very little, the Welcome Bonus is virtually useless except for slot play.

The fact that the bonus associated wagering requirements are based on both the bonus and the player’s deposit and then the bonus is taken away does not help the player. Once the casino takes back the bonus, the significant drop in the account balance will make it difficult or impossible to continue the same level of play. Since you can’t keep the bonus, unless you have a sufficient bankroll to bet high on your own, it is best not to take the maximum bonus. Instead, make smaller deposits, take a smaller bonus, and bet at a level you can afford from the outset.

William Hill has a loyalty program whereby you earn loyalty points based on play. When you accumulate enough, the points can be exchanged for free credits to your account.

The casino also has a 4-tiered VIP club. VIPs receive extra rewards and privileges such as a higher exchange rate on comp points, higher table limits, faster withdrawals, and bigger bonuses.

But you don’t have to be a big player to take advantage of the Refer a Friend program. Each time you refer a friend who signs up and gives the casino the required play, you both receive a 50 GBP bonus (subject to playthrough requirements for withdrawal).

In addition, the main casino offers a 20% reload bonus (up to 175 GBP on a deposit of 875 GBP) for each deposit of 35 GBP or more, which is repeatable up to 5x per week. The catch is that prior to the deposit you must have a zero balance. There is also a 15x bonus + deposit playthrough requirement for withdrawal.

The Vegas Casino offers monthly bonuses based on how much you wager from the beginning of the month to the end of the month. There are 20 tiers to which you can aspire, each requiring a higher total amount of betting. The higher your tier is at the end of the month, the bigger your cash bonus. Tier 1 is reached when the player’s bets total 1,000 GBP and brings a 10 GBP bonus. Players who reach Tier 20 get the maximum bonus of 20,000 GBP. However, first, they would need to have wagered 5,000,000 GBP!

Players who have any questions or concerns about any casino related matter can contact Customer support for assistance anytime. The service can be accessed 24/7 via live chat, phone, or email.

Should you run into trouble, William Hill has a friendly customer support team ready to assist you with all your queries. Besides the extensive FAQ section which even include video tutorials, William Hill also offers a live chat options, which can be accessed from the top-right corner of the site. Should you prefer to call, you can reach them on 0800 0856 296 for UK and +800 3551 3551 for the international freephone.

If you have more time on your hands, you can send them an email by filling out the online form. William Hill also has a Twitter account available on @WilliamHill.