William Hill

William Hill Review
4.4 / 5 Reviewer
{{ reviewsOverall }} / 5 Users (3 votes)
Pros
  • Lots of variants on the mobile live version
  • A very online live experience
  • Round the clock customer service
  • A cash-out in-play feature
  • Established Reputation
Cons
  • Lower count of games on mobile
  • Welcome offer limited to casino games only
  • Live chat requires you to be a registered player
  • Live streaming is not offered on their mobile application
  • No Free Spins available for UK players
Summary
William Hill is a huge brand when it comes to gambling and after our online casino review, we can safely say that its online version is just as impressive. The casino powered by Playtech has all of the active creations for a great time on slots, table games, card games, video poker, live games and more. Variety is crucial but the Marvel video slots always seem to get most of the attention, even on the mobile casino. A very long list of banking methods makes it very easy for players from different corners of the world to join and there is no doubt in our minds that William Hill is 100% reliable when it comes to real money betting. Cashing out is very fast and so the only thing remaining is to join, claim the bonus and start winning.
Security5
Games & Software4.5
Bonuses4.5
Deposit & Money4.5
Customer Service4.5
Mobile Friendly4.5
Localization3.5

William Hill is a reputable online casino that almost everyone has heard of. They have been around for quite a while, having been established in the year 1998, and it has helped them to understand their player needs and deliver the best service. The casino has a wide selection of absolutely everything: Game Providers, Payment Methods and even ways how you can reach out to Customer Support. William Hill casino has many great promotions, starting off with a generous welcome bonus. They’re also proud of their many Jackpot Slots and luxurious Live Casino. Trustworthy, exciting and reputable- that’s William Hill casino.

When you first visit William Hill’s casino website, you’ll immediately notice that it’s one of the most beautiful and elegant casino websites around. The William Hill brand is also one of the most recognized and respected names in the industry and their stellar reputation matches their classy look.

 

Software and Range of Games

William Hill Casino is powered by software from Playtech, a well-regarded and frequent provider for many online casinos. Playtech is known not only for its diversified game offerings, but also for exceptional quality graphics, sound, and animations.

The state-of-the-art software can be downloaded onto your computer in minutes. Other ways to access the games are the no download instant play Flash version and on your smartphone/tablet via the William Hill mobile casino .

While William Hill cannot be considered a huge casino since some online casinos offer more than twice as many games, the 200+ games available should more than meet most players’ needs. All of the well known varieties of slots and table games are included, with some interesting twists thrown in, too. With the exception of the live dealer games, the games are divided between the main casino and the Vegas Casino.

Mobile Casino

Even when browsing the collection from a computer, William Hill Casino makes it clear that some of its best games can be played from mobile devices. This is done with the small logo of a smartphone on the featured image and players can make the switch within seconds to continue their session while on the move, be it for free or for real money.

The main version is from the website, without download. This will present around 100 games where the majority is made out of slots. Having spinning reels on your mobile device is definitely not a bad thing, especially since Playtech has some amazing video slots available. William Hill Mobile Casino even includes its big progressives, like Jackpot Giant, Gladiator Jackpot, Gold Rally and multiple Marvel creations. Table and scratch cards complete the list of mobile games. For iPad and iPhone users, a quick search on iTunes will present the iOS app from William Hill, which is free and quick to install.

Security and Fair Play

As important as it is for a casino to offer a variety of games that customers will enjoy playing, security and fair play are even more important. The player is putting up his or her own money and needs the assurance that the casino is providing a safe and secure playing environment and also that the games are fair.

While William Hill Casino is apparently not eCogra certified, the good news is that another reputable organization, Testing Systems Testing, has evaluated the games and certified them for fairness. Still, this reviewer would have preferred to see recent verification of average game payouts reported on the website.

At William Hill, all of your personal information and financial transactions are fully protected. The casino uses state-of-the-art encryption technology to assure the safety and security of every player.

Licensing, Safety and Security

William Hill is owned by WHG International Limited, a company registered and based in Gibraltar. The brand holds a license issued by the UK Gambling Commission (Number: 000-039225 R-319373-009), allowing for the brand to legally accept and provide its services to UK players. William Hill also holds a Gibraltar license (RGL no. 034 & 042), allowing for players outside of the UK to gamble legally, provided their country of residence has legalized online gambling.

In terms of site security, William Hill boast an SSL-encryption on the website, shielding your data from third parties and ensures a safe gambling experience.

Payment Options at William Hill Casino

In order to cater to its broad international player base, William Hill offers a wide a variety of different deposit and withdrawal methods. Please note that payment options are subjected to country restrictions, the most notable being Neteller and Skrill, which are not available for UK customers.

Credit and debit cards: Visa, Mastercard, Diners Club International. Withdrawals can take up to 3 days and a minimum withdrawal of £/$/€5 is required.

Ewallets: PayPal, Skrill, Neteller, Webmoney, Yandex Money, Qiwi, Ecopayz. Withdrawals range between 1 working up till 5 working days depending on chosen withdrawal method. A minimum of £/$/€5 is required for most ewallet options.

Online Banking: EPS, Euteller, Fast Bank Transfer, Instadebit, Poli, SafetyPay, Sofort, Trustly. Withdrawal times range from 3 to 5 workings days and come with a minimum withdrawal limit of £/$/€5.

Cash vouchers and pre-paid cards: William Hill Cash Direct, PaysafeCard, Todito Cash, Neosurf. Please note that no withdrawals can be made to cash vouchers and pre-paid cards.

Cash Transfer: Bank Transfer, Bank Cheque. Withdrawal times can range up to 10 workings days can come with a minimum withdrawal limit of 25.

Promotions and Customer Support

Welcome Bonuses

Virtually all online casinos offer new customers a welcome bonus as an incentive for signing up. William Hill Casino offers a choice of two different bonuses. The regular bonus consists of a 100% match of the first deposit up to 150 GBP (up to 200 GBP if using the downloaded casino), with a minimum deposit of 35 GBP. The high roller bonus consists of a 30% match of the first deposit up to 300 GBP, with a minimum deposit of 1,000 GBP. There is also a second deposit 75% match bonus up to 100 GBP, with a minimum deposit of 35 GBP.

The required playthrough for withdrawal for the first deposit bonus is 20x the bonus plus deposit. For the second deposit bonus, it is 15x the bonus plus deposit. In each instance, the bonus itself cannot be withdrawn.

In addition, only slots, arcade games, and scratch cards count 100% toward meeting the wagering requirements. Since other games count very little, the Welcome Bonus is virtually useless except for slot play.

The fact that the bonus associated wagering requirements are based on both the bonus and the player’s deposit and then the bonus is taken away does not help the player. Once the casino takes back the bonus, the significant drop in the account balance will make it difficult or impossible to continue the same level of play. Since you can’t keep the bonus, unless you have a sufficient bankroll to bet high on your own, it is best not to take the maximum bonus. Instead, make smaller deposits, take a smaller bonus, and bet at a level you can afford from the outset.

William Hill has a loyalty program whereby you earn loyalty points based on play. When you accumulate enough, the points can be exchanged for free credits to your account.

The casino also has a 4-tiered VIP club. VIPs receive extra rewards and privileges such as a higher exchange rate on comp points, higher table limits, faster withdrawals, and bigger bonuses.

But you don’t have to be a big player to take advantage of the Refer a Friend program. Each time you refer a friend who signs up and gives the casino the required play, you both receive a 50 GBP bonus (subject to playthrough requirements for withdrawal).

In addition, the main casino offers a 20% reload bonus (up to 175 GBP on a deposit of 875 GBP) for each deposit of 35 GBP or more, which is repeatable up to 5x per week. The catch is that prior to the deposit you must have a zero balance. There is also a 15x bonus + deposit playthrough requirement for withdrawal.

The Vegas Casino offers monthly bonuses based on how much you wager from the beginning of the month to the end of the month. There are 20 tiers to which you can aspire, each requiring a higher total amount of betting. The higher your tier is at the end of the month, the bigger your cash bonus. Tier 1 is reached when the player’s bets total 1,000 GBP and brings a 10 GBP bonus. Players who reach Tier 20 get the maximum bonus of 20,000 GBP. However, first, they would need to have wagered 5,000,000 GBP!

Players who have any questions or concerns about any casino related matter can contact Customer support for assistance anytime. The service can be accessed 24/7 via live chat, phone, or email.

Should you run into trouble, William Hill has a friendly customer support team ready to assist you with all your queries. Besides the extensive FAQ section which even include video tutorials, William Hill also offers a live chat options, which can be accessed from the top-right corner of the site. Should you prefer to call, you can reach them on 0800 0856 296 for UK and +800 3551 3551 for the international freephone.

If you have more time on your hands, you can send them an email by filling out the online form. William Hill also has a Twitter account available on @WilliamHill.

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