- Generous Welcome Bonus
- Unique Games Offered
- Excellent Cashout Times
- Top mobile casino
- Localization - Some countries restricted
- No phone support
- No scratch or arcade games
Founded in 2012, with the goal of creating a great gaming experience, Casumo has, in a short space of time gone on to establish itself as one of the top casinos licensed in the UK. The operator has received many plaudits for its entertaining marketing campaigns, its affiliate program model, its adoption of modern technology and its promotion of responsible gambling.
For an innovative online casino with a focus on quality game play and ample promotions for players, there is no better choice than Casumo. Despite the fact that it is a newer name in the online gambling world, it has already won multiple awards for its products, and continues to impress with a massive and unique collection of top games. In this Casumo review, we’ll take you through everything this casino has to offer, and any aspects it could improve on, so you can decide whether it could be the right one for you.
Casumo frequently uses humour in its campaigns and scooped the award for the Best Marketing Campaign at the 2016 EGR Nordic Awards. Keep an eye out for the twerking Casumo mascot in their TV commercials, it’s awesome. Within the UK market, Casumo got its biggest coup yet by signing a 3-year sponsorship with the flagship sports and entertainment arena in England, Wembley stadium. The deal enables the company to promote its brand via the venue’s screens, events and on the stadium’s social media channels. The casino has also created 5 millionaires in recent years. The most recent came in March 2017 with a player winning a whopping 4.6 million on the Mega Fortune Dreams slot game. This was the largest sum to be won on the website to date.
Casumo Security and Responsible Gambling
The number one thing all players should be concerned about when visiting an online casino is making sure that they possess a valid licence from Gambling Commision. Every casino wishing to provide online gaming services to the public must obtain this licence and consequently, they are subject to very close monitoring and regulation, giving players a lot of protection. These licences are displayed prominently on all trustworthy casinos. As you would expect, Casumo is fully licenced to operate. Player security and protection is a high priority for all top casinos and at Casumo it is no different. It employs SSL security, an industry standard in online security, securing customer data with 128-bit protection which is above average for the industry. In addition, as a responsible gambling provider, Casumo is dedicated to creating a safe environment for all of its customers. The operator features a Responsible Gambling section on its website called ‘Play Okay’, which aims to raise awareness to players of the importance of sticking to budgets and setting limits. However, should playing become too problematic, Casumo also promotes gambling help organisations such as GamCare, GamBlock and Betfilter.
All personal information provided when creating an account is encrypted and stored on reliable servers, and a connection to the site is secure at any time and verified by COMODO CA limited.
The Malta Gaming Authority has licensed Casumo since August 2012 and the services are also regulated in the UK by the renowned Gambling Commission. All players are encouraged to play responsibly and there are different prevention measures taken to stop underage customers from accessing the online games. There is in fact a large section from Play Okay that answers essential questions to help players who might be betting too much, so customer safety and wellbeing is clearly taken seriously.
The rich variety seen in the gaming category unfortunately doesn’t continue when it comes to the deposit methods. Only a few options are available and these can be limited even further for players in certain countries. As a general cashier, Casumo Casino accepts payments made by Visa, Skrill, MasterCard, Paysafecard, NETELLER and Bank wire transfers.
Software and Range of Games
Before we jump into the game selection, we should point out that there are multiple software providers contributing to the list. While they don’t really show off their entire portfolios, the selected games are more than enough to make the big brands stand out. Players will be able to enjoy the best gaming options from NetEnt, Microgaming, Play’n GO, Quickspin, GreenTube, IGT, WMS, Barcrest, Bally, Thunderkick and Shuffle Master – just be aware that country restrictions can apply to some of these brands.
That is an impressive line-up for any online casino to have but Casumo makes it even better with its non-download platform and special promotions. For quick access to the games, a game browser is shown as part of the small menu and this will open a page that covers the previous one. There are more than 300 games currently available and the list grows every month thanks to new releases from the providers. The latest Casumo slots will, however, always be featured so that users don’t miss any new ways to bet, have fun and win.
And speaking of fun, Casumo Casino has a great Free Play option which includes the majority of the games. No account is needed as one click on the game icon will start it up in demo mode and provide a large amount of credits to play with. It is the ideal way to try out internet casino games without having to spend any money in the process and once you become familiar with everything, you can simply create a Casumo login, make a deposit and go for the real thing with real prizes.
The slot machines category provides the best way to see just how many top titles are in the collection and how great the graphics look. There are clear differences in controls, dashboard and general styling between the creations from the multiple providers, which ensures things are kept interesting so players don’t feel like they’re playing the same games over and over. In terms of operation, all of the games are quite easy to follow and run smoothly on a variety of devices.
Casumo features a live gaming section with a selection from two of the industry’s stalwarts in producing high quality live gaming experiences – NetEnt and Evolution Gaming. With up to nine different suites to choose from, see your game elevate as you take on the live casino dealer
To access Casumo Live Casino, players must go to the Table Games category and click on the NetEnt Live icon. This will open a full live casino powered by Net Entertainment, which offers multiple tables for Roulette and for Blackjack. The professional dealers will keep the action going around the clock and the different tables can have set betting limits but the range is usually very wide. Although limited to just two games, the live options keep things entertaining with different themes and the friendly staff.
For the standard table games, the list includes quite a few versions of Roulette, Blackjack, Baccarat, Caribbean Stud Poker, Casino Hold’em Poker, Pontoon and more. Chasing the big wins, however, is best done with the progressive slots. Casumo Casino has several jackpots just waiting to be won, a few of which are actually for table games. The biggest and most attractive progressive jackpot is featured in the Mega Moolah and in The Dark Knight slot machines and can award around £6 million on the right spin. For something a bit simpler, fruit machines are always relaxing and straightforward.
Casumo Payout Rates
A casino’s payout rate, also known as the return to player (RTP), shows the percentage of money paid out to players across different games over time. It can be overlooked by players, but those looking for an edge often find RTPs to be an integral part of the evaluation process of a casino. There are two possible ways of presenting payout rates. In most cases, a game’s individual RTP is displayed within the ‘How to Play’ instructions, but it can be time consuming to check through every game you are playing. Therefore, many operators hire independent testing authorities to monitor their games to ensure everything is operating fairly.
- Classic Slots — 94.12 – 97.20%
- Video Slots — 95.21 – 96.83%
- Roulette — 94.40 – 98.45%
- Blackjack — 98.45 – 99.77%
- Table Games — 97.05 – 99.46%
- Video Poker — 96.44 – 99.34%
Promotions & Bonuses
As with many casino sites, new players are welcomed to this casino with a great welcome bonus. The current offer for new joiners is a 100% match on their first deposit, up to £300, along with 20 free spins in the Starburst slot game. In order to activate the free spins, users must log in and go to the Valuables tab in the account and click on the icon. The game will start automatically after that. Remember that the welcome bonus is on an opt-in basis, so you must choose whether you wish to receive it or not.
The minimum deposit to obtain the bonus, as is required for every deposit, is £10, with a 30x wagering requirement before any winnings or bonuses can be withdrawn. Cashing out before meeting the requirements will result in the bonus money being cancelled. Online slots and fruit machines count 100%, video poker games contribute 30% and most table games are at 10% or zero for reaching the required turnover rates. As such, this bonus is best suited to slots fans, especially with the free spins offered as well.
One very special feature you’ll find when playing at Casumo Casino is its loyalty program. Known as the world’s first casino adventure, the system is based on collecting points to reach higher levels and new planets, in keeping with the site’s space theme. Rewards are granted in different forms that can range from free spins to bonuses and even free credits while playing. More time spent on the games and more money spent will result in better rewards.
The points can be seen in the progress bar within your account and when it fills up, a new level is reached and the odds of winning valuables improve. Trophies can be collected throughout the adventure by playing certain games and performing various tasks. Casumo Challenges are also organized fairly often on the site. These are races which are only available for a limited period of time and can award nice prizes to the winners who complete the mission.
Casumo has consistently been winning awards in the industry since its inception. In 2013, they won the Rising Star award at the EGR and have followed this success up with the Innovation in Casino and Mobile Casino Product of the Year awards between 2014 and 2017. The operator provides an attractive offer for new players, with a 100% first deposit bonus up to Eur/$/£300 plus 20 free spins spins while also additionally throwing in new weekly promotions as well. There are also the gamification bonuses and rewards that come through playing more games.
The majority of games will remain of the same quality, and that is saying a lot seeing as there are hundreds of slot machines, table games and video poker games. Their graphics are always sharp, no matter the size of the screen of a compatible device, and the controls will adapt to keep things simple and convenient. Usually, the mobile online slots will present a large button for spinning the reels, and small options for selecting the bet since it only has to be done once.
Android and Apple phones are all suitable for Casumo on the go, but since there are no Casumo apps to download, the compatibility extends to Blackberry and Windows as long as the browser is covered. Chrome and Mozilla Firefox should provide a smooth-running gaming experience.
On the mobile platform, the games lobby has a browser, to make it easier to select your game. In addition, playing at Casumo Mobile Casino doesn’t mean that you have to give up the bonuses, the achievements or the unique reward program with its many benefits, since these are all included and so is a secure cashier with plenty of deposit options.
While the frequently asked questions are quite thorough and do a great job at clearing everything up, players can always contact the support team by live chat after creating an account. This is available 24/7, so you can always be sure of assistance, should you need it. There is also an email address and a snail mail address listed on the site if you prefer those methods. In addition, there are links to social media networks, which often provide fast responses. The only place where customer support may be lacking is in phone support, which is not available right now. There is a comprehensive and in-depth Frequently Asked Questions section which should act as a first port of call for all customer queries.
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